It's been not quite a year since I last whined about Comcast jacking my rates... so of course, they did it again, this time up four and a half bucks, and again with no prior notice. It irked me enough that I was all set to switch over to CenturyLink, because I knew that they had enhanced the service in my area, and were offering faster service for a lower price. Sure, there might be some trash fees on top of the list price, but, from what I recalled, they combined price should still be significantly lower.
So, off to the CenturyLink website... and sure enough, there was a glowing promise of monthly service for $29.95 a month at 40Mbps (compared to the $61.45 I'm now paying for 15Mbps through Comcast). Requires a year's commitment to get, but that's no problem, and sure, I'd have to buy a new modem to avoid a monthly $10 rental fee, but, at that price, that pens out easily enough. Righto, just give them my address and... now, if I want 40Mbps service, it's a "special" at $45/month, plus a $99 install fee on top of the modem. No year-long commitment at least, and the price is supposedly "for life", but that just means they'll hide any increases they want in their fees... and that base price, combined with the unknown current fee and tax structure, no longer gives me the same certainty that I would be doing better going that route. Sure, I would end up with a faster connection, but I haven't really run up against any serious limits with my current connection (benefits of being a bachelor and all).
So, once again, I'll be sticking with Comcast for the time being... not because they're offering superior product or service for the price, but because the gains I might make (if any) are outweighed by the hassle of switching providers. Good job, CenturyLink!
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